DUKE ITAC - January 29, 1998 Minutes
January 29, 1998Attending: Landen Bain, Caroline Nisbet, Pakis Bessias, Roger Loyd, David Ferriero, Jim Dronsfield, Jonathan Luebbers, Kevin Cheung, Mike Pickett, Robert Wolpert, Betty LeCompagnon, Mike Gower, Leslie Boyd, Rafael Rodriguez, David Jamieson-Drake, Chris Meyer, Alvin Lebeck, Ken Hirsh, John Oates, Melissa Mills, Nevin Fouts, John Board, Rex McAllum
Review of Minutes and AnnouncementsThe minutes from the January 15 meeting were approved.
Next Steps in IT Support ProcessBetty LeCompagnon distributed the final report "IT Support Plan for Duke University". The recommendation on page 25, Create a support group responsible for coordinating technical services between OIT, MCIS schools and other support organizations, of the report will be implemented immediately. The committee will be chaired by Ginny Cake, with Neal Paris as vice-chair. Links will be formed between the support committee and the teaching and learning efforts, and to ITAC.
Review and Discussion of Modem Pool ChangesRafael Rodriguez distributed several charts which illustrate modem pool calling statistics, showing that the pool is saturated. Rafael recommends that a four hour limit be imposed on the extended use modems, and that users requiring more than four hours per day of access use a commercial ISP. Discussion continued and included the following areas:
- experiences from Committee Members who have used the modem pool service
- acknowledgment that there is no easy solution
- general support for the proposed policy
Landen Bain moves that the proposal be approved. David Jamieson-Drake seconds. Discussion continues on the motion, focusing on the need for skillful communication to the Duke community of what could be a contentious issue. Robert Wolpert tables the motion, and volunteers to post the policy to Computing at Duke for comment, and bring back the issue for vote at the next meeting.